my life is one big pop quiz

but unfortunately there doesn't seem to be a price to win.

Some examples:

at work:

"Goodday, belgacom helpcenter, this is Karen speaking, how may I help you?"
- "can you tell me if I dialed the right number?"
"euhm, it depends..."
- "what is the right number then?"
"that depends, which department are you trying to contact?"
- "the one that can help me"
"and what is the problem"
- "you tell me, because I don't know"

"Goodday, belgacom helpcenter, this is Karen speaking, how may I help you?"
- "my tv is not working"
"I see, but you do not have a contract with Belgacom for your tv"
- "no, I don't"
"then you'd better contact the company who owns your contract"
- "who is that?"
"we do not have that kind of information"
- "but why is it not working?"
"we can only check our contracts, I am sorry, you'd better call your provider and they will be able to help you"
- "what's their number?"
"I don't know, who is your provider?"
- "I don't know, why can't you tell me?"

It's been like that the entire day today...
I've spoken twice to the TV-lady and she has spoken to three other operators today, all telling her we cannot solve her problem

But in my private life it's not different...
"mum, who is that?"
-"euhm, sorry boy, I don't know all the people in the world"
"why is she wearing a green coat?"
-"euhm, I don't know"

"what's that?"
- "what?"
"that"
- "what? where?"
"the thing on the thing"